OrderUp.shop for Businesses

Need to see how your locations are doing? Simply, order up a shop!

OrderUp.shop is the ultimate solution for businesses looking to optimize their mystery shopping operations.

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Why use OrderUp.Shop?

Get valuable insights with our network of shoppers.

Powered by Shapard Research, a seasoned market research firm with over two decades of experience, OrderUp.shop lets you easily and efficiently gather valuable insights to improve your business.

Increase Sales

Get actionable feedback from real customers to enhance your products and services.

Save Time

Our platform streamlines the mystery shopping process, which saves you time and resources.

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Pricing

Clear, easy pricing.

Get up and running and start getting valuable insights on your locations, with no long-term commitment, a hefty price tag or the lengthy setup time of typical mystery shop solutions.

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$69/shop
For quick service restaurants.
Designed for Customer Service employees from across a counter or through a drive thru.
Purchase: Item under $5
Duration: under 20 mins
$89/shop
For banks and credit unions.
Designed for Customer Service Representative or Tellers/Bankers who open new accounts.
Purchase: none
Duration: under 30 mins
$89/shop
For small retail stores.
Designed for sales associates or employees who assist customers with making a purchase.
Purchase: none
Duration: under 30 mins
Example: apparel stores, bookstores, tire stores, wireless provider stores.
$129/shop
For large retail stores.
Designed for sales associates or employees who assist customers with making a purchase.
Purchase: none
Duration: 30-60 mins
Example: furniture stores, appliance stores, car dealerships, home builders, model homes, apartment rental offices, nursing home tours.

Every shop includes...

Written Narrative

Have the shopper write their experience, perceptions, and reflect on their experience at your location.

Audio Recording

Get a listen on the actual conversations that your employees have with customers for an even deeper insight.

Custom Survey Option

Ability to add your own custom survey (via hyperlink) which the shopper will take before completing the shop.

Tailored Solutions for Your Business Needs

OrderUp.shop offers a range of features designed specifically to meet the needs of businesses. Whether you're a small local shop or a large chain, our platform has you covered.

Easy Setup Process

Get started quickly with our simple and intuitive setup process. No technical expertise required.

Real-Time Insights

Access real-time data and analytics to gain valuable insights into your business performance.

Customizable Reports

Create customized reports to track and analyze the metrics that matter most to your business.

Efficient Communication

Streamline communication with your mystery shoppers through our built-in messaging system.

Mystery Shopping Services

OrderUp.shop offers a range of mystery shopping services for businesses. Whether you need feedback on customer service, store cleanliness, or product quality, our mystery shoppers can provide valuable insights.

Customer Experience Evaluation

With our customer experience evaluation service, our mystery shoppers will assess every touchpoint of your business, from the moment customers enter your store to their interactions with your staff. Gain a comprehensive understanding of your customer experience and identify areas for improvement.

Competitor Analysis

Stay ahead of the competition with our competitor analysis service. Our mystery shoppers will visit your competitors' locations and provide detailed reports on their offerings, customer service, and overall experience. Use this information to refine your own strategies and stand out in the market.